Shipping and Return

 

  • Shipping
    Please allow 3-5 business days to prepare the order, then we will ship out the order via normail airmail, which usually it will take about 2-4 weeks to be delivered to worldwide countries.

    The items are shipped to your shop address, if you want shipment to a different address, please contact me.

    Please be aware that as the seller I cannot pay for any applicable duty, value added taxes (VAT) charged to you by your country. The recipient of the merchandise will be required to pay the duty or VAT upon delivery.
    Refunds and Exchanges
  • Address:          
                  
    Old Wu Ye Building, Shan Shui Jia Yuan,
                   Qi Li Shan Street, Shi Zhong District,
                   Jinan, Shandong
                    China, 250000

    Phone Number: +86 152 5312 5736

    E-Mail : info@icambag.com / bob87612@gmail.com

     

  • 30 days Return & Exchange

    Request for the returned or exchanged items:
    1. Items received within 30 days from the day you got it
    2. Items received unused(without the smell of perfume), not in damaged or worn condition;
    3. Custom order and final sale items are not in the range of return or exchange
    4.Shipping cost is non-refundable, except when we have made a shipping error
    5.If you are not 100% satisfied with our handmade work. You can return or exchange your item(s) for a full refund within 30 days from the day you sign the package. But you need to pay the return’s shipping fee on your own.

    Please send mail to Info@icambag.com